In accordance with Portuguese Law no. 144/2015, of 8 September, consumers are informed that they may resort to Alternative Dispute Resolution (ADR) entities for the resolution of consumer disputes.
PORTUGAL MOEDAS, previously operating a physical store in the city of Coimbra and currently conducting its activity exclusively online from its headquarters in Águeda, falls under the jurisdiction of the:
Consumer Conflict Arbitration Centre of the District of Coimbra
Website: www.centrodearbitragemdecoimbra.com
Address: Av. Fernão de Magalhães, nº 240, 1st Floor, 3000‑172 Coimbra
As there is no specific arbitration centre in the district of Aveiro, this is the competent ADR entity for consumer disputes related to the company’s activity.
For further information on Alternative Dispute Resolution entities, please consult the Consumer Portal at: www.consumidor.gov.pt.